¿How online buyers pay in Latin America? Study on payment options preferences and conduct of online shoppers. Research results by country

Payment methods research: Attitudes, behaviors and preferences of the online consumer (B2C ecommerce) in Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay , Peru, Dominican Republic, Uruguay and Venezuela.
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TABLE OF CONTENTS

COMPARATIVE RESULTS IN LATIN AMERICA
What payment method do you prefer to buy online? (Multiple answers)
How important is it for you to have a secure payment option when buying online?
How important is it for you to have an option to pay in your local currency?
How important is it for you to make the payment process fast?
How important is it for you to avoid sharing your financial information with the provider?
On what type of device do you prefer to make an online purchase?
Would you say that in general you find better prices buying online?
Would you say that in general you find better products / services buying online?
What is for you the main factor for a good online purchase experience? (Choose only one option)
Are you unable to use some payment methods requested by online stores?
In what type of stores / sites have you purchased in the past three months?


Results by country
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Paraguay
Peru
Dominican Republic
Uruguay
Venezuela

PAYMENT METHODS
Credit card
Debit Card, Secure Online Payments and similar
PayPal
MercadoPago
Other DPS (2Checkout, Baloto, CardConnect, Condensa, Efecty, Globalpayments, MasterPass, Mundipagg, Pay.Me, PagSeguro, PayMobile,, PayU, SafetyPay, SuRed, Stripe, Wirecard, WorldPay and others)
Debit / Tickets / Transfer (includes bank ticket in Brazil)
Cash on delivery / Offline (Includes offline payment options through extrabanking collection networks)

About this Study
This study is based on 10.218 online buyers in 18 countries. The data was collected between November 12, 2018 and January 14, 2019, via an online survey

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