Banking and Financial Services

B2C eCommerce in Latin America at a glance
eCommerce sales (USD per country)
eCommerce sales (local currency per country)
eCommerce sales (growth rate per country)
eCommerce transactions per country
eCommerce transactions per country (growth rate)
Credit Card authorizations per country
Number of consumers in Latin America with internet access per country
Number of consumers in Latin America using financial services per country
Number of consumers in Latin America using mobile phones per country
Number of consumers in Latin America using smartphones per country
Number of e-shoppers, per country
Payment methods, per country
Convertion rate, per country
Average spending, per country
Share of e-commerce in GDP, per country
Growth rate
Covered Countries
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Paraguay
Peru
Dominican Republic
Uruguay
Venezuela
FULL report is delivered in EXCEL
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
Please note that the report is delivered in spanish
CONTENTS
(to see table of contents, please switch language to spanish)
Companies included:
Banco Mercantil Santa Cruz S.A.
Banco Unión S.A.
Banco Nacional de Bolivia S.A.
Banco BISA S.A.
Banco de Crédito de Bolivia S.A.
Banco Fassil
Banco de Fomento
Banco Ganadero S.A.
Banco Solidario S.A.
Banco Económico S.A.
Banco Prodem
Banco Fortaleza
Banco de la Nación Argentina S. A.
Banco Do Brasil S.A.- Sucursal Bolivia
Banco PYME Los Andes Procredit S.A.
Banco PYME Eco Futuro S.A.
Banco PYME de La Comunidad S.A.
Jesús Nazareno Ltda.
San Martín de Porres Ltda.
Fátima Ltda.
La Merced
Asunción
San Antonio Ltda.
Catedral Ltda.
El Chorolque
Incahuassi
San Roque
PIO X
Loyola Ltda.
Quillacollo
Magisterio Rural Ltda.
Catedral de Tarija
San Pedro Ltda.
Comarapa
San José de Punata Ltda.
Madre y Maestra Ltda.
San Joaquín Ltda.
San Carlos Borromeo
San Mateo Ltda.
Monseñor Félix Gainza
San José de Bermejo Ltda.
Educadores Gran Chaco Ltda.
Trinidad
Convenient Delivery Format
The report is delivered in both Excel (statistics) and Powerpoint (charts and top level executive slides)
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files (Excel + Powerpoint) are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
CONTENTS
(to see table of contents, please switch language to spanish)
Convenient Delivery Format
The report is delivered in PowerPoint
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
COMPARATIVE RESULTS IN LATIN AMERICA
What payment method do you prefer to buy online? (Multiple answers)
How important is it for you to have a secure payment option when buying online?
How important is it for you to have an option to pay in your local currency?
How important is it for you to make the payment process fast?
How important is it for you to avoid sharing your financial information with the provider?
On what type of device do you prefer to make an online purchase?
Would you say that in general you find better prices buying online?
Would you say that in general you find better products / services buying online?
What is for you the main factor for a good online purchase experience? (Choose only one option)
Are you unable to use some payment methods requested by online stores?
In what type of stores / sites have you purchased in the past three months?
Results by country
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Paraguay
Peru
Dominican Republic
Uruguay
Venezuela
SEGMENTS by COUNTRY
Millenials (18-35 years old)
Gen X (36-49 years old)
Baby Boomers (50-65 years old)
Seniors (66-80 years old)
About this Study
This study is based on 2.457 bank clients in 18 countries. The data was collected between May 12, 2019 and June 18, 2019, via an online survey
Convenient Delivery Format
The report is delivered in EXCEL.
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
I | MARKET SIZING AND STRUCTURE
II | MARKET STATISTICS 2011-2019 | Forecast 2022
Credit cards in circulation, adoption, credit card transactions, credit card spending, credit card volume, cardholders, credit purchase volume, Consumer Outstanding loans,
Number of ATM, number of POS, ATM transactions, POS transactions, ATM volume, POS volume
III | COMPETITIVE LANDSCAPE: ISSUERS MARKET SHARES & RANKINGS
IV | PRICING (BY ISSUER AND BY BRAND)
Companies mentioned:
BAC - BANCO BCT - BANCO CATHAY - BANCO CMB - BANCO DAVIVIENDA COSTA RICA - BANCO DE COSTA RICA - BANCO GENERAL COSTA RICA - BANCO IMPROSA - BANCO LAFISE - BANCO NACIONAL DE COSTA RICA - BANCO POPULAR - BANCO PROMERICA - BANHVI - BCAC - BANCO CRÉDITO AGRÍCOLA DE CARTAGO - CAJA ANDE - COOCIQUE - COOPAVEGR - COOPEALIANZA - COOPEAMISTAD - COOPEANDE - COOPEAYA - COOPEBANPO - COOPECAJA - COOPECAR - COOPECO - COOPEFYL - COOPEGRECIA - COOPEJUDICIAL - COOPELECHEROS - COOPEMED - COOPEMEDICOS - COOPENAE - COOPESANMARCOS - COOPESANRAMON - COOPESERVIDORES - COOPESPARTA - COOPEUNA - CREDECOOP - FINANCIERA CAFSA - FINANCIERA COMECA - FINANCIERA CREDILAT - FINANCIERA DESYFIN - FINANCIERA G&T - GRUPO MUTUAL - MUCAP - PRIVAL BANK COSTA RICA - SCOTIABANK COSTA RICA - SERVICOOP
The report is delivered in EXCEL
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
I | MARKET SIZING AND STRUCTURE
II | MARKET STATISTICS 2011-2017
III | COMPETITIVE LANDSCAPE: MARKET SHARES & RANKINGS
IV | FORECAST 2018-2022
Companies mentioned:
BANCO GENERAL - BAC INTERNATIONAL - BANISTMO - BANCO NACIONAL - CAJA DE AHORROS - GLOBAL BANK - MULTIBANK - CREDICORP BANK - BANESCO - SCOTIABANK PANAMÁ - ST. GEORGES - PANAMEÑO DE LA VIVIENDA - BANISI - NOVA SCOTIA - BANCO LA HIPOTECARIA - BANCO DELTA - TOWERBANK - BANCO FICOHSA PANAMÁ - CAPITAL BANK - BANCO ALIADO - BANCO PANAMÁ - METROBANK - CANAL BANK - BANCO LAFISE PANAMÁ - BANCO PRIVAL - UNIBANK - BANCO AZTECA - BANCO DAVIVIENDA - BALBOA BANK - MERCANTIL BANK - ALLBANK - G&T CONTINENTAL PANAMÁ - BBP BANK - BCT BANK - KOREA EXCHANGE BANK - INTERNACIONAL DE COSTA RICA - MMG BANK - BANCO DEL PACÍFICO PANAMÁ - BANK OF CHINA - BI-BANK - MEGA INTERNATIONAL - BANCO DE BOGOTÁ - FPB BANK - BANCO PICHINCHA PANAMÁ
Convenient Delivery Format
The report is delivered in EXCEL and POWERPOINT
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Updates included
If you purchase a report, we will send you quarterly updates for one year 100% free
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
CONTENTS
(to see table of contents, please switch language to spanish)
COMPANIES
AFLUENTA - ALARFIN S.A. - BACS BANCO DE CREDITO Y SECURITIZACION S.A. - BANCO BICA S.A. - BANCO CETELEM ARGENTINA S.A. - BANCO COINAG S.A. - BANCO COLUMBIA S.A. - BANCO COMAFI SOCIEDAD ANONIMA - BANCO CREDICOOP COOPERATIVO LIMITADO - BANCO DE COMERCIO S.A. - BANCO DE CORRIENTES S.A. - BANCO DE FORMOSA S.A. - BANCO DE GALICIA Y BUENOS AIRES S.A. - BANCO DE LA CIUDAD DE BUENOS AIRES - BANCO DE LA NACION ARGENTINA - BANCO DE LA PAMPA SOCIEDAD DE ECONOMÍA MIXTA - BANCO DE LA PROVINCIA DE BUENOS AIRES - BANCO DE LA PROVINCIA DE CORDOBA S.A. - BANCO DE LA REPUBLICA ORIENTAL DEL URUGUAY - BANCO DE SAN JUAN S.A. - BANCO DE SANTA CRUZ S.A. - BANCO DE SANTIAGO DEL ESTERO S.A. - BANCO DE SERVICIOS FINANCIEROS S.A. - BANCO DE SERVICIOS Y TRANSACCIONES S.A. - BANCO DEL CHUBUT S.A. - BANCO DEL SOL S.A. - BANCO DEL TUCUMAN S.A. - BANCO FINANSUR S.A. - BANCO HIPOTECARIO S.A. - BANCO INDUSTRIAL S.A. - BANCO INTERFINANZAS S.A. - BANCO ITAU ARGENTINA S.A. - BANCO JULIO SOCIEDAD ANONIMA - BANCO MACRO S.A. - BANCO MASVENTAS S.A. - BANCO MUNICIPAL DE ROSARIO - BANCO PATAGONIA S.A. - BANCO PIANO S.A. - BANCO PROVINCIA DE TIERRA DEL FUEGO - BANCO PROVINCIA DEL NEUQUÉN SOCIEDAD ANÓNIMA - BANCO RIOJA SOCIEDAD ANONIMA UNIPERSONAL - BANCO ROELA S.A. - BANCO SAENZ S.A. - BANCO SANTANDER RIO S.A. - BANCO SUPERVIELLE S.A. - BANCO VOII S.A. - BBVA BANCO FRANCES S.A. - CAJA DE CREDITO "CUENCA" COOPERATIVA LIMITADA - CFN SA - COMPAÑIA FINANCIERA ARGENTINA S.A. - CONTAR S.A. - CORDIAL COMPAÑÍA FINANCIERA S.A. - CREDIBEL SA - CREDICUOTAS - CREDILEADS - CREDINEA SA - CREDINOS COOPERATIVA DE VIVIENDA - FINANDINO COMPAÑIA FINANCIERA S.A. - FINASSIST - HSBC BANK ARGENTINA S.A. - INDUSTRIAL AND COMMERCIAL BANK OF CHINA (ARGENTINA) S.A. - MONI - MONTEMAR COMPAÑIA FINANCIERA S.A. - NUEVO BANCO DE ENTRE RÍOS S.A. - NUEVO BANCO DE SANTA FE SOCIEDAD ANONIMA - NUEVO BANCO DEL CHACO S. A. - PRESTAMO GLOBAL PRIME - PRESTAMO MOVIL SA - SUMMIT SA - TARJETA GRUPAR S.A. - TARJETA NARANJA S.A. - TARJETAS CUYANAS SA - TARSHOP S.A. - TARTAN S.A. - TRAFFIC CONTROL SA - TRANSCON - WENANCE - Others
Convenient Delivery Format
The report is delivered in EXCEL+POWERPOINT
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within a 24 hours of purchase.
Independent research and analysis.
No adds. No sponsored content.
i | EXECUTIVE SUMMARY
I | MARKET SIZING AND STRUCTURE
II | MARKET STATISTICS 2012-2016 | Forecast 2017-2018
III | COMPETITIVE LANDSCAPE: MARKET SHARES & RANKINGS
IV | FORECAST & SCENARIOS
Optimistic-Most Likely-Pessimistic (O-ML-P) Scenarios
PICHINCHA
PACIFICO
GUAYAQUIL
PRODUBANCO
AUSTRO
BOLIVARIANO
GENERAL RUMIÑAHUI
SOLIDARIO
INTERNACIONAL
MACHALA
LOJA
AMAZONAS
CAPITAL
BANCODESARROLLO
LITORAL
COMERCIAL DE MANABI
PROCREDIT
DELBANK
Language:
Report available in English or Spanish
Convenient Delivery Format
The report is delivered in both Excel (statistics) and Powerpoint (editable)
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Updates included
If you purchase a report, we will send you quarterly updates for one year 100% free
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
.Key figures
.Remittance cost benchmarking
.Cost by country
.Cost by type
.Cost by method
.Cost by company/bank
.Cost by ammount
Convenient Delivery Format
The report is delivered in Excel
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
CONTENTS
(to see table of contents, please switch language to spanish)
Convenient Delivery Format
The report is delivered in EXCEL+eBOOK
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within a 24 hours of purchase.
Independent research and analysis.
No adds. No sponsored content.
i | KEY PLAYERS
I | MARKET SIZING AND STRUCTURE
II | MARKET STATISTICS 2012-2017 | Forecast 2018-2020
III | CONSUMER ANALYSIS
IV | ECOMMERCE
Settlement media used. Banknotes and coin in circulatio. Transferable deposits. Institutions offering payment services. Number of branches or offices. Number of accounts. Value of accounts. Payment card and other accepting devices. Debit, Credit and Prepaid Cards issued. Terminals located in the country. ATM. POS. Indicators of the use of payment instruments and terminals. Transactions per type of payment instrument. Credit transfers. Direct debits. Card payments. Cheques. Other payment instruments. Number of transactions with payment instruments. Transactions per type of terminal. Transactions per type of payment instrument (value).
Report available in English or Spanish
Convenient Delivery Format
The report is delivered in EXCEL
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
2017-2018 | 2021e
LOAN PORTFOLIO MARKET IN LATIN AMERICA: SIZE
Loan portfolio volume in Latin America, by country, local currency
Loan portfolio volume in Latin America, by country, USD
Loan portfolio per capita in Latin America, by country, USD
MARKET SHARES (top +500 banks)
Loan Portfolio value, by bank
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Paraguay
Peru
Dominican Republic
Uruguay
Venezuela
Latin America
FORECAST – OPTIMISTIC, MOST LIKELY AND PESSIMISTIC SCENARIOS
Loan Portfolio Value in Latin America, forecast, USD
Loan Portfolio Value by country, forecast, USD
Convenient Delivery Format
The report is delivered in EXCEL.
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
Companies
100% BANCO - ABC CAPITAL - ABC-BRASIL - ACCENDO BANCO - ACESSO SOLUÇÕES DE PAGAMENTO S.A. - ACTINVER - ACTIVO - ADEMI - AFIRME - AGIBANK - AGROMERCANTIL DE GUATEMALA, S. A. - ALFA - ALLBANK CORP. - AMERICAN EXPRESS - ANDBANK - AUTOFIN - AV VILLAS - AVANZ - AZTECA DE GUATEMALA, S. A. - BAC - BAC INTERNATIONAL BANK INC. - BAC|CREDOMATIC - BACS BANCO DE CREDITO Y SECURITIZACION S.A. - BANAGRARIO - BANAMEX - BANCA MIFEL - BANCAMERICA - BANCAMIA S.A. - BANCAMIGA - BANCARIBE - BANCO DE FOMENTO AGROPECUARIO - BANCO G & T CONTINENTAL EL SALVADOR, S.A. - BANCO PICHINCHA PANAMÁ, S. A. - BANCO A.J. RENNER S.A. - BANCO ABN AMRO S.A. - BANCO ACTIVO - BANCO AGRÍCOLA DE VENEZUELA - BANCO AGRÍCOLA, S.A. - BANCO AHORRO FAMSA - BANCO ALIADO, S.A. - BANCO AMAZONAS - BANCO ARBI S.A. - BANCO ATLÁNTIDA - BANCO ATLÁNTIDA, S.A. - BANCO ATLAS S.A. - BANCO AUSTRO - BANCO AZTECA - BANCO AZTECA (PANAMÁ) S.A. - BANCO AZTECA EL SALVADOR, S.A. - BANCO AZTECA PERU - BANCO AZUL EL SALVADOR, S.A. - BANCO BAC SAN JOSE S A - BANCO BANCODESARROLLO - BANCO BANDES - BANCO BASA S.A. - BANCO BASE - BANCO BCT S A - BANCO BICA S.A. - BANCO BICE - BANCO BILBAO VIZCAYA ARGENTARIA PARAGUAY S.A. - BANCO BISA S.A. - BANCO BOLIVARIANO - BANCO BRADESCO ARGENTINA S.A.U. - BANCO CAPITAL - BANCO CAPITAL S.A. - BANCO CARGILL S.A. - BANCO CATERPILLAR S.A. - BANCO CATHAY DE COSTA RICA, S.A. - BANCO CBSS S.A. - BANCO CEDULA S.A. - BANCO CENCOSUD - BANCO CETELEM ARGENTINA S.A. - BANCO CITIBANK - BANCO CMB COSTA RICA SOCIEDAD ANONIMA - BANCO CMF S.A. - BANCO CNH INDUSTRIAL CAPITAL S.A. - BANCO COINAG S.A. - BANCO COLUMBIA S.A. - BANCO COMAFI SOCIEDAD ANONIMA - BANCO COMERCIAL DE MANABI - BANCO CONSORCIO - BANCO CONTINENTAL - BANCO CONTINENTAL S.A.E.C.A. - BANCO COOPERATIVO SICREDI S.A. - BANCO COOPNACIONAL - BANCO CREDICOOP COOPERATIVO LIMITADO - BANCO CSF S.A. - BANCO CUSCATLAN DE EL SALVADOR, S.A. - BANCO DA AMAZONIA S.A. - BANCO DA CHINA BRASIL S.A. - BANCO DAVIVIENDA - BANCO DAVIVIENDA (PANAMÁ), S.A. - BANCO DAVIVIENDA COSTA RICA SOCIEDAD ANONIMA - BANCO DAVIVIENDA SALVADOREÑO, S.A. - BANCO DE AMERICA CENTRAL, S.A. - BANCO DE BOGOTA - BANCO DE BOGOTÁ, S.A. - BANCO DE CHILE - BANCO DE COMERCIO - BANCO DE COMERCIO S.A. - BANCO DE CORRIENTES S.A. - BANCO DE CRÉDITO DE BOLIVIA S.A. - BANCO DE CRÉDITO DEL PERU - BANCO DE CREDITO E INVERSIONES - BANCO DE FORMOSA S.A. - BANCO DE GALICIA Y BUENOS AIRES S.A.U. - BANCO DE INVERSION Y COMERCIO EXTERIOR S.A. - BANCO DE LA CIUDAD DE BUENOS AIRES - BANCO DE LA NACION ARGENTINA - BANCO DE LA NACION ARGENTINA - BANCO DE LA NACION ARGENTINA - BANCO DE LA NACIÓN ARGENTINA - BANCO DE LA NACION ARGENTINA (BOLIVIA) - BANCO DE LA PAMPA SOCIEDAD DE ECONOMÍA MIXTA - BANCO DE LA PROVINCIA DE BUENOS AIRES - BANCO DE LA PROVINCIA DE BUENOS AIRES - BANCO DE LA PROVINCIA DE CORDOBA S.A. - BANCO DE LA REPUBLICA ORIENTAL DEL URUGUAY - BANCO DE LA REPUBLICA ORIENTAL DEL URUGUAY - BANCO DE LAGE LANDEN BRASIL S.A. - BANCO DE OCCIDENTE - BANCO DE SAN JUAN S.A. - BANCO DE SANTA CRUZ S.A. - BANCO DE SANTIAGO DEL ESTERO S.A. - BANCO DE SERVICIOS FINANCIEROS S.A. - BANCO DE SERVICIOS Y TRANSACCIONES S.A. - BANCO DE VALORES S.A. - BANCO DEL BAJÍO - BANCO DEL CHUBUT S.A. - BANCO DEL ESTADO / BANCO DE DESARROLLO - BANCO DEL ESTADO DE CHILE - BANCO DEL PACÍFICO (PANAMÁ), S.A. - BANCO DEL SOL S.A. - BANCO DEL TESORO - BANCO DEL TUCUMAN S.A. - BANCO DELBANK - BANCO DELTA, S.A. - BANCO DINERS - BANCO D-MIRO S.A. - BANCO DO BRASIL S.A. - BANCO DO BRASIL S.A. - SUCURSAL BOLIVIA - BANCO DO ESTADO DE SERGIPE S.A. - BANCO DO ESTADO DO PARÁ S.A. - BANCO DO NORDESTE DO BRASIL S.A. - BANCO ECONÓMICO S.A. - BANCO FALABELLA - BANCO FALABELLA PERU - BANCO FALABELLA S.A. - BANCO FAMILIAR S.A.E.C.A. - BANCO FASSIL S.A. - BANCO FIBRA S.A. - BANCO FICENSA - BANCO FICOHSA - BANCO FICOHSA - BANCO FICOHSA (PANAMÁ), S. A. - BANCO FIDIS S/A - BANCO FINCA - BANCO FORD S.A. - BANCO FORTALEZA S.A. - BANCO G & T CONTINENTAL (PANAMÁ), S. A. (BMF) - BANCO GANADERO S.A. - BANCO GENERAL COSTA RICA SOCIEDAD ANONIMA - BANCO GENERAL RUMIÑAHUI - BANCO GENERAL, S.A. - BANCO GMAC S.A. - BANCO GNB - BANCO GNB PARAGUAY S.A. - BANCO GNB SUDAMERIS - BANCO GUANABARA S.A. - BANCO GUAYAQUIL - BANCO HIPOTECARIO DE EL SALVADOR, S.A. - BANCO HIPOTECARIO DEL URUGUAY - BANCO HIPOTECARIO S.A. - BANCO HONDURAS - BANCO IBM S.A. - BANCO ICBC - BANCO IMPROSA S A - BANCO INBURSA S.A. - BANCO INDUSCRED DE INVESTIMENTO S.A. - BANCO INDUSTRIAL EL SALVADOR, S.A. - BANCO INDUSTRIAL S.A. - BANCO INTERAMERICANO DE FINANZAS - BANCO INTERFINANZAS S.A. - BANCO INTERNACIONAL - BANCO INTERNACIONAL DE COSTA RICA, S.A. - BANCO ITAPÚA S.A.E.C.A. - BANCO ITAU ARGENTINA S.A. - BANCO ITAÚ PARAGUAY S.A. - BANCO ITAU URUGUAY - BANCO JULIO SOCIEDAD ANONIMA - BANCO KEB HANA DO BRASIL S.A. - BANCO KOMATSU DO BRASIL S.A. - BANCO LA HIPOTECARIA, S. A. - BANCO LAFISE - BANCO LAFISE BANCENTRO - BANCO LAFISE PANAMÁ, S.A. - BANCO LAFISE SOCIEDAD ANONIMA - BANCO LATINOAMERICANO DE COMERCIO EXTERIOR, S.A. (BLADEX) - BANCO LITORAL - BANCO LOJA - BANCO LUSO BRASILEIRO S.A. - BANCO MACHALA - BANCO MACRO S.A. - BANCO MARIVA S.A. - BANCO MASVENTAS S.A. - BANCO MAXINVEST S.A. - BANCO MERCANTIL SANTA CRUZ S.A. - BANCO MERIDIAN S.A. - BANCO MONEO S.A. - BANCO MUFG BRASIL S.A. - BANCO MUNICIPAL DE ROSARIO - BANCO NACIONAL DE BOLIVIA S.A. - BANCO NACIONAL DE FOMENTO - BANCO NACIONAL DE PANAMÁ - BANCO OCCIDENTE - BANCO PACIFICO - BANCO PANAMÁ, S.A. - BANCO PANAMEÑO DE LA VIVIENDA, S.A. - BANCO PARA EL FOMENTO A INICIATIVAS ECONÓMICAS S.A. - BANCO PARA LA COMERCIALIZACIÓN Y PRODUCCIÓN S.A. (BANCOP) - BANCO PATAGONIA S.A. - BANCO PIANO S.A. - BANCO PICHINCHA - BANCO PICHINCHA - BANCO PICHINCHA S.A. - BANCO POPULAR - BANCO POPULAR - BANCO PORTO REAL DE INVESTIMENTOS S.A - BANCO PRIVAL, S.A. - BANCO PROCREDIT - BANCO PRODEM S.A. - BANCO PRODUBANCO - BANCO PROMERICA - BANCO PROMERICA DE COSTA RICA S A - BANCO PROMERICA, S.A. - BANCO PROVINCIA DE TIERRA DEL FUEGO - BANCO PROVINCIA DEL NEUQUÉN SOCIEDAD ANÓNIMA - BANCO PYME DE LA COMUNIDAD S.A. - BANCO PYME ECOFUTURO S.A. - BANCO RABOBANK INTERNATIONAL BRASIL S.A. - BANCO RANDON S.A. - BANCO REGIONAL S.A.E.C.A. - BANCO RIBEIRAO PRETO S.A. - BANCO RIOJA SOCIEDAD ANONIMA UNIPERSONAL - BANCO RIPLEY - BANCO RODOBENS S.A. - BANCO ROELA S.A. - BANCO SAENZ S.A. - BANCO SANTANDER - BANCO SANTANDER CHILE - BANCO SANTANDER PERU - BANCO SANTANDER RIO S.A. - BANCO SANTANDER URUGUAY - BANCO SECURITY - BANCO SEMEAR S.A. - BANCO SOLIDARIO - BANCO SOLIDARIO S.A. - BANCO SUMITOMO MITSUI BRASILEIRO S.A. - BANCO SUPERVIELLE S.A. - BANCO TOPÁZIO S.A. - BANCO TOYOTA DO BRASIL S.A. - BANCO TRIANGULO S.A. - BANCO TRICURY S.A. - BANCO UNIÓN S.A. - BANCO VIPAL S.A. - BANCO VISIONFUND ECUADOR - BANCO VOII S.A. - BANCO VOLKSWAGEN S.A. - BANCO VOLVO BRASIL S.A. - BANCO W S.A. - BANCO WOORI BANK DO BRASIL S.A. - BANCO YAMAHA MOTOR DO BRASIL S.A. - BANCOEX - BANCOLOMBIA - BANCOLOMBIA, S.A. - BANCOMPARTIR S.A. - BANCOOB - BANCOOMEVA - BANCOPPEL - BANCORP - BANCREA - BANCRECER - BANECUADOR B. P. - BANESCO - BANESCO - BANESCO (PANAMÁ), S.A. - BANESTES - BANFANB - BANGENTE - BANHCAFE - BANHVI - BANCO HIPOTECARIO DE LA VIVIENDA - BANISI, S.A. - BANISTMO, S.A. - BANK OF AMERICA - BANK OF CHINA LIMITED - BANORTE - BANPAIS - BANPLUS - BANPRO - BANQUE HERITAGE - BANREGIO - BANRESERVAS - BANRISUL - BANRURAL - BANSÍ - BANTRAB - BARIGUI - BB - BBP BANK, S.A. - BBVA - BBVA BANCO FRANCES S.A. - BBVA BANCOMER - BBVA COLOMBIA - BCR - BANCO DE COSTA RICA - BCSC S.A. - BCT BANK INTERNATIONAL, S.A. - BDF - BDI - BELLBANK - BHD LEON - BIAFIRME - BI-BANK, S.A. - BICENTENARIO - BLH - BMG - BNCR - BANCO NACIONAL DE COSTA RICA - BNP PARIBAS - BNP PARIBAS - BOCOM - BOFA MERRILL LYNCH - BPP INSTITUIÇÃO DE PAGAMENTO S.A. - BR PARTNERS - BRADESCO - BRASIL PLURAL - BRUBANK S.A.U. - BTG PACTUAL - CAIXA ECONOMICA FEDERAL - CAIXA GERAL - CAJA DE AHORROS - CAJA DE CREDITO "CUENCA" COOPERATIVA LIMITADA - CANAL BANK S.A. - CAPITAL BANK, INC. - CARIBE - CARONÍ - CCB - CIBANCO - CITIBANK - CITIBANK - CITIBANK - CITIBANK - CITIBANK - CITIBANK EL SALVADOR, N.A., SUCURSAL EL SALVADOR - CITIBANK N.A. - CITIBANK N.A. - CITIBANK PERU - CITIBANK, N.A. SUCURSAL PANAMÁ - CITIBANK, N.A., SUCURSAL GUATEMALA - COLPATRIA RED MULTIBANCA - COMMERZBANK BRASIL S.A. - BANCO MÚLTIPLO - COMPAÑIA FINANCIERA ARGENTINA S.A. - COMPARTAMOS - COMPARTAMOS FINANCIERA - CONSUBANCO - COOPCENTRAL - CORDIAL COMPAÑÍA FINANCIERA S.A. - CORPORACIÓN FINANCIERA NACIONAL - CREDICORP BANK, S.A. - CREDISCOTIA FINANCIERA - CREDIT AGRICOLE - CREDIT SUISSE - CREDIT SUISSE - CREFISA - CRISOL Y ENCARNACIÓN FINANCIERA (CEFISA) S.A.E.C.A. - DAVIVIENDA - DAYCOVAL - DE AMÉRICA CENTRAL, S. A. - DE ANTIGUA, S. A. - DE CRÉDITO, S. A. - DE DESARROLLO RURAL, S. A. - DE LOS TRABAJADORES - DEL SUR - DEUTSCHE BANK S.A. - BANCO ALEMAO - DONDÉ BANCO - EL COMERCIO FINANCIERA S.A.E.C.A. - EL CRÉDITO HIPOTECARIO NACIONAL DE GUATEMALA - EL PROGRESO ENTIDAD FINANCIERA DE VIVIENDA - EXTERIOR - FAMA, S.A. - FATOR - FCA COMPAÑIA FINANCIERA S.A. - FDL, S.A. - FIC S.A. DE FINANZAS - FICOHSA GUATEMALA, S. A. - FINANCIERA CAFSA S A - FINANCIERA COMECA, S.A. - FINANCIERA CONFIANZA - FINANCIERA CREDILAT SOCIEDAD ANONIMA - FINANCIERA CREDINKA - FINANCIERA DESYFIN S.A. - FINANCIERA EFECTIVA - FINANCIERA FINCA NICARAGUA - FINANCIERA FUNDESER - FINANCIERA G&T CONTINENTAL COSTA RICA S A - FINANCIERA OH! - FINANCIERA PARAGUAYO - JAPONESA S.A.E.C.A. - FINANCIERA PROEMPRESA - FINANCIERA QAPAQ - FINANCIERA RÍO S.A.E.C.A. - FINANCIERA TFC - FINANDINA - FINANDINO COMPAÑIA FINANCIERA S.A. - FINEXPAR S.A.E.C.A. - FINLATINA S.A. DE FINANZAS - FINTERRA - FONDO COMÚN - FORD CREDIT COMPAÑIA FINANCIERA S.A. - FORJADORES - FPB BANK, INC. - G&T CONTINENTAL, S. A. - GETNET ADQUIRÊNCIA E SERVIÇOS PARA MEIOS DE PAGAMENTO S.A. - GLOBAL BANK CORPORATION - GOLDMAN SACHS - GPAT COMPAÑIA FINANCIERA S.A.U. - GRUPO BONSUCESSO - BS2 - GRUPO INTERNACIONAL DE FINANZAS S.A.E.C.A. (INTERFISA BANCO) - HAITONG - HONDA - HSBC - HSBC BANK ARGENTINA S.A. - HSBC URUGUAY - ICBC - ICBC DO BRASIL BANCO MÚLTIPLO S.A. - IMCP - INBURSA - INDUSTRIAL AND COMMERCIAL BANK OF CHINA (ARGENTINA) S.A. - INDUSTRIAL DO BRASIL - INDUSTRIAL, S. A. - INDUSVAL - ING - INMOBILIARIO MEXICANO - INMOBILIARIO, S. A. - INTER - INTERBANK - INTERCAM BANCO - INTERNACIONAL DE DESARROLLO - INTERNACIONAL, S. A. - INTESA SANPAOLO BRASIL S.A. - BANCO MÚLTIPLO - INV, S. A. - INVEX - ITAU - ITAU - ITAU CORPBANCA CHILE - J.P. MORGAN - JOHN DEERE - JOHN DEERE CREDIT COMPAÑÍA FINANCIERA S.A. - JP MORGAN CHASE - JPMORGAN CHASE BANK, NATIONAL ASSOCIATION - KEB HANA BANK - LA PRIMERA ENTIDAD FINANCIERA DE VIVIENDA - LA PROMOTORA ENTIDAD FINANCIERA DE VIVIENDA - LAFISE - MÁXIMA - MEGA INTERNATIONAL COMMERCIAL BANK CO. LTD. - MERCADOPAGO.COM REPRESENTACOES LTDA. - MERCANTIL - MERCANTIL BANCO, S. A. - MERCANTIL DO BRASIL - MERCEDES-BENZ - MERCEDES-BENZ COMPAÑÍA FINANCIERA ARGENTINA S.A. - METROBANK, S.A. - MI BANCO - MIBANCO - MITSUI AUTO FINANCE - MIZUHO - MIZUHO BANK - MMG BANK CORPORATION - MONEX - MONTEMAR COMPAÑIA FINANCIERA S.A. - MORGAN STANLEY - MUFG BANK - MULTIBANK - MULTIBANK, INC. - MULTIVA - MUNDO MUJER - NACIONAL DE CRÉDITO - NOVO BANCO CONTINENTAL S.A. - BANCO MÚLTIPLO - NU PAGAMENTOS S.A. - NUEVO BANCO DE ENTRE RÍOS S.A. - NUEVO BANCO DE SANTA FE SOCIEDAD ANONIMA - NUEVO BANCO DEL CHACO S. A. - OCCIDENTAL DE DESCUENTO - OMNI - ORIGINAL - OURINVEST - PAN - PARANÁ BANCO - PINE - PLAZA - POPULAR - POPULAR - BANCO POPULAR Y DE DESARROLLO COMUNAL - PRIVAL BANK COSTA RICA SOCIEDAD ANONIMA - PROCREDIT - PROGRESO - PROMERICA - PROMERICA, S. A. - PROVINCIAL - PSA FINANCE ARGENTINA COMPAÑÍA FINANCIERA S.A. - RCI BANQUE S.A. - RENDIMENTO - ROMBO COMPAÑÍA FINANCIERA S.A. - SABADELL - SAFRA - SANTA CRUZ - SANTANDER - SANTANDER - SCANIA BANCO S.A. - SCOTIABANK - SCOTIABANK - SCOTIABANK BRASIL S.A. BANCO MÚLTIPLO - SCOTIABANK CHILE - SCOTIABANK DE COSTA RICA S A - SCOTIABANK EL SALVADOR, S.A. - SCOTIABANK PERU - SCOTIABANK URUGUAY - SHINHAN - SOCIETE GENERALE - SOCOPA - SOFISA - SOFITASA - SOLAR AHORRO Y FINANZAS S.A.E.C.A. - ST. GEORGES BANK & COMPANY, INC. - STANDARD CHARTERED BANK (BRASIL) S.A. - BANCO DE INVESTIMENTO - SUDAMERIS BANK S.A.E.C.A. - THE BANK OF NOVA SCOTIA - TOWERBANK INTERNATIONAL, INC. - TOYOTA COMPAÑÍA FINANCIERA DE ARGENTINA S.A. - TRANSATLANTICA COMPAÑIA FINANCIERA S.A. - TÚ FINANCIERA S.A. - UNIBANK, S.A. - VE POR MÁS - VENEZOLANO DE CRÉDITO - VENEZUELA - VIMENCA - VISIÓN BANCO S.A.E.C.A. - VIVIBANCO, S. A. - VOLKSWAGEN BANK - VOLKSWAGEN FINANCIAL SERVICES COMPAÑIA FINANCIERA S.A. - VOTORANTIM - VR - WILOBANK S.A.
COMPARATIVE RESULTS IN LATIN AMERICA
What payment method do you prefer to buy online? (Multiple answers)
How important is it for you to have a secure payment option when buying online?
How important is it for you to have an option to pay in your local currency?
How important is it for you to make the payment process fast?
How important is it for you to avoid sharing your financial information with the provider?
On what type of device do you prefer to make an online purchase?
Would you say that in general you find better prices buying online?
Would you say that in general you find better products / services buying online?
What is for you the main factor for a good online purchase experience? (Choose only one option)
Are you unable to use some payment methods requested by online stores?
In what type of stores / sites have you purchased in the past three months?
Results by country
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Paraguay
Peru
Dominican Republic
Uruguay
Venezuela
PAYMENT METHODS
Credit card
Debit Card, Secure Online Payments and similar
PayPal
MercadoPago
Other DPS (2Checkout, Baloto, CardConnect, Condensa, Efecty, Globalpayments, MasterPass, Mundipagg, Pay.Me, PagSeguro, PayMobile,, PayU, SafetyPay, SuRed, Stripe, Wirecard, WorldPay and others)
Debit / Tickets / Transfer (includes bank ticket in Brazil)
Cash on delivery / Offline (Includes offline payment options through extrabanking collection networks)
About this Study
This study is based on 10.218 online buyers in 18 countries. The data was collected between November 12, 2018 and January 14, 2019, via an online survey
Convenient Delivery Format
The report is delivered in EXCEL.
Easy to use
All our research comes with license included, so it can be used throughout your organization.
Editable content
BSLatAm research format has been designed to ease editing in a much more convenient way.
Your report within 24 hours
Files are delivered directly into your email within 24 hours of purchase.
Independent research and analysis.
No ads. No sponsored content.
- 1